Privacy Policy
This Privacy Policy explains how DashPledge collects, uses, shares, and protects information when you use our website, fundraising platform, donation pages, accounts, dashboards, and related services.
We collect only the information reasonably necessary to operate fundraising services, support schools and families, process payments, prevent misuse, and comply with applicable requirements.
Information We Collect
Depending on how you use DashPledge, we may collect information such as:
- Name and contact information, including email address.
- Account and role information for organizers, teachers, parents or guardians, donors, and other authorized users.
- School, team, classroom, fundraiser, campaign, and organization information.
- Fundraiser content, including stories, goals, photos, videos, and related campaign details.
- Student-related information provided by schools, organizers, teachers, parents, or guardians, as described below.
- Donation and transaction information.
- Payment-related information provided to our payment processors.
- Device, browser, IP address, log, security, and analytics information.
- Communications sent to or through DashPledge, including support requests.
Student and Minor Information
DashPledge may process information associated with students or other minors when that information is provided or authorized by a school, organization, teacher, parent, guardian, or other authorized adult.
Depending on the fundraiser, this information may include:
- Student name.
- Teacher, classroom, grade, school, and campaign relationships.
- Fundraising participation and progress.
- Reading minutes, activity totals, milestones, or achievement information for applicable campaign types.
- Fundraiser stories, photos, or other content submitted by an authorized adult.
Student fundraiser pages are participation pages connected to the applicable school or organization fundraiser. Donations associated with a student fundraiser are generally for the benefit of the school, organization, or applicable fundraiser and are not payments made directly to the student.
How We Use Information
We may use information to:
- Create and manage accounts, dashboards, fundraisers, and participation pages.
- Operate school, classroom, parent, teacher, organizer, and donor experiences.
- Process donations and support payment and payout activity.
- Display fundraiser progress, campaign information, milestones, leaderboards, or related activity.
- Communicate with users about accounts, fundraising activity, support requests, and service updates.
- Personalize and improve the platform.
- Prevent fraud, abuse, unauthorized access, and other misuse.
- Maintain platform security and reliability.
- Comply with legal, regulatory, tax, banking, and payment processor requirements.
Payment Information
Payment services are provided through third-party payment processors, which may include Stripe and other supported providers.
DashPledge does not store full payment card numbers. Payment processors may collect and process payment credentials, billing information, identity information, and other data needed to process donations, manage connected payment accounts, prevent fraud, and comply with financial regulations.
How We Share Information
We may share information when reasonably necessary with:
- Payment processors and financial service providers.
- Hosting, cloud, security, analytics, communications, and technology providers.
- Fraud prevention, identity verification, and risk-management providers.
- Schools, organizations, organizers, teachers, parents, or guardians when necessary to operate the applicable fundraiser or account relationship.
- Professional advisors, auditors, or service providers supporting DashPledge operations.
- Law enforcement, regulators, courts, or other authorities when required by law or when reasonably necessary to protect rights, safety, or security.
- A successor entity in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to applicable law.
DashPledge does not sell personal information for money.
Cookies and Analytics
DashPledge may use cookies, local storage, pixels, analytics tools, and similar technologies to maintain sessions, remember preferences, understand site usage, improve performance, diagnose errors, protect accounts, and enhance the user experience.
You may be able to control certain cookies through your browser settings. Disabling some cookies may affect platform functionality.
Children’s Privacy
DashPledge is designed to support fundraising programs involving schools, families, teachers, and students. We do not intend for children under 13 to independently create DashPledge accounts or submit personal information directly to us without appropriate authorization or consent.
Information about children may be provided to DashPledge by schools, organizations, teachers, parents, guardians, or other authorized adults for legitimate fundraising and educational participation purposes.
Schools, organizations, parents, guardians, and other authorized users are responsible for determining and obtaining any permissions or consents required before providing a child’s information, photograph, fundraiser story, or other content to DashPledge.
Where applicable, DashPledge may process children’s information in a manner intended to support compliance with applicable privacy laws, including the Children’s Online Privacy Protection Act (COPPA).
Schools and Organizations
Schools and organizations may provide roster, classroom, campaign, organizer, teacher, parent, or student information to DashPledge for the purpose of operating fundraising activities.
Depending on the relationship and applicable law, a school or organization may control certain information associated with its fundraiser. Requests involving school- or organization-managed information may need to be coordinated with the applicable school or organization.
Data Security
We use administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, authentication, encrypted connections, monitoring, fraud-prevention tools, role-based permissions, and security practices appropriate to the nature of the information.
No internet-based service or electronic storage system can guarantee absolute security.
Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain fundraiser and transaction records, comply with legal or regulatory obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business operations.
Retention periods may vary depending on the type of information, the applicable school or organization relationship, payment processor requirements, legal obligations, and operational needs.
Your Choices and Privacy Rights
Depending on applicable law and your relationship with DashPledge, you may have the right to request access to, correction of, or deletion of certain personal information.
Some requests may be subject to identity verification, legal exceptions, security requirements, record-retention obligations, or the authority of the applicable school or organization.
Parents or guardians seeking changes to student information may also need to work with the applicable school, teacher, or organization.
California Privacy Rights
California residents may have rights regarding personal information under applicable California privacy laws. Depending on the circumstances and whether an exemption applies, these rights may include the ability to request access to, correction of, or deletion of certain personal information and information about how personal information is collected, used, or disclosed.
DashPledge does not discriminate against users for exercising privacy rights available to them under applicable law.
Certain information handled on behalf of schools, organizations, payment processors, or other entities may be subject to separate legal frameworks or exemptions.
Third-Party Services and Links
DashPledge may integrate with or link to third-party services. Those services may have their own privacy policies and data practices. DashPledge is not responsible for the privacy practices of independent third parties.
International Users
DashPledge is operated from the United States. If you access the Services from outside the United States, your information may be processed in the United States or other locations where our service providers operate.
Additional privacy rights or requirements may apply depending on your location. DashPledge may update its practices and documentation as the platform becomes available in additional jurisdictions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Services, legal requirements, technology, or our privacy practices.
When we make material changes, we may provide notice through the website, platform, email, or another appropriate method. The updated policy will identify its effective date.
