Terms & Conditions

Welcome to DashPledge LLC (“DashPledge,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of the DashPledge website, fundraising platform, fundraiser pages, accounts, dashboards, donation tools, and related services (collectively, the “Services”).

By accessing or using the Services, creating an account, creating or participating in a fundraiser, or making a donation, you agree to these Terms. If you do not agree, please do not use the Services.

1. Use of DashPledge

DashPledge provides online fundraising technology for schools, school organizations, teams, clubs, community groups, and other eligible organizations and organizers.

DashPledge provides the technology used to facilitate fundraising activities. Unless expressly stated otherwise, DashPledge is not the beneficiary of donations made through a fundraiser.

Organizations and organizers are responsible for ensuring that their use of DashPledge complies with applicable laws, school or district policies, organizational requirements, and fundraising rules.

2. Accounts and Eligibility

You agree to provide accurate and current information when creating or using a DashPledge account.

You are responsible for maintaining the security of your account credentials and for activity occurring through your account.

Certain features may be available only to authorized organizers, teachers, parents or guardians, or other approved users.

DashPledge may require identity, organization, banking, or other verification before enabling certain fundraising, payment, or payout features.

3. Organizers and Fundraiser Responsibilities

Organizers agree to:

• Provide accurate and truthful fundraiser information.
• Use fundraiser proceeds for the stated fundraising purpose.
• Avoid false, misleading, fraudulent, deceptive, or unlawful campaigns.
• Maintain any permissions or approvals required by their school, organization, district, or other governing body.
• Respond appropriately to donor questions or concerns.
• Comply with applicable laws, tax requirements, fundraising regulations, and payment processor requirements.
• Keep account and payout information accurate and secure.

DashPledge may request additional information about a fundraiser or organization when reasonably necessary for security, compliance, payment processing, or fraud prevention.

4. Student and Minor Participation

DashPledge may allow parents, guardians, teachers, schools, or authorized organizations to create or manage fundraiser pages associated with students or other minors.

Student fundraiser pages are participation pages connected to the applicable school or organization fundraiser. Unless expressly stated otherwise, donations associated with a student's fundraiser are made for the benefit of the applicable fundraiser or organization and are not payments made directly to the student.

Parents, guardians, schools, and authorized organizers are responsible for providing appropriate permissions and for determining what student information, photographs, stories, or other content may be displayed.

5. Donations

Donations are voluntary payments made by donors to support the fundraiser identified on the applicable donation page.

DashPledge does not guarantee fundraising results, donation volume, campaign performance, or the success of any fundraiser.

Donors are responsible for reviewing fundraiser information before completing a donation.

6. Platform Fees and Voluntary Tips

DashPledge currently charges 0% platform fees on fundraiser donations, unless clearly disclosed otherwise before a transaction.

Third-party payment processors may charge payment-processing or other transaction fees.

Donors may be offered the opportunity to leave a voluntary tip to DashPledge. A DashPledge tip is separate from the donation made to the fundraiser and helps support the operation and development of the DashPledge platform.

Any applicable amounts are presented to the donor before payment is completed.

7. Payment Processing

Payment services are provided through third-party payment processors, which may include Stripe and other supported providers.

Use of payment services may also be subject to the applicable payment processor's agreements, policies, verification requirements, and restrictions.

DashPledge does not control and is not responsible for payment processor outages, declined transactions, processing delays, banking delays, processor fees, verification requirements, or restrictions imposed by a payment provider.

8. Payouts

Fundraiser proceeds are directed to or paid out to the applicable eligible organization or connected payment account according to the payment and payout configuration associated with the fundraiser.

Payout timing may depend on payment processor schedules, identity or organization verification, banking networks, holidays, risk reviews, disputes, chargebacks, reserves, or account restrictions.

DashPledge does not guarantee immediate or same-day availability of fundraiser proceeds.

9. Refunds, Disputes, and Chargebacks

Donations are generally final except where a refund is approved, required by law, or otherwise permitted under the applicable fundraiser, DashPledge, or payment processor policies.

Refunds, disputes, chargebacks, reversals, processor adjustments, or fraudulent transactions may reduce the funds available to a fundraiser or organization.

Additional information regarding refunds is available in the DashPledge Refund Policy.

10. Prohibited Activities

DashPledge may not be used for:

• Fraudulent, deceptive, or misleading fundraising.
• Illegal activities or transactions.
• Hate, harassment, threats, violence, or unlawful discriminatory activity.
• Unauthorized exploitation of children or minors.
• Adult or sexually explicit activities prohibited by applicable law or payment processor rules.
• Illegal drugs or prohibited controlled substances.
• Prohibited weapons or other restricted goods or activities.
• Gambling or other activities prohibited by applicable law or payment processor requirements.
• Money laundering or attempts to conceal the source or destination of funds.
• Any activity prohibited by an applicable payment processor or financial institution.
• Any activity that threatens the security, integrity, or operation of DashPledge.

DashPledge may investigate or restrict activity when reasonably necessary to protect users, organizations, donors, the platform, or payment ecosystem.

11. User Content

Organizations and users retain ownership of content they submit to DashPledge.

By submitting content, you grant DashPledge a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, format, and otherwise use that content as reasonably necessary to operate, secure, support, and promote the applicable fundraiser and Services.

You represent that you have the necessary rights or permissions to submit content to DashPledge.

12. DashPledge Intellectual Property

The DashPledge name, branding, software, designs, platform technology, interfaces, documentation, and other DashPledge-owned materials are protected by applicable intellectual-property laws.

Except as permitted by DashPledge or applicable law, users may not copy, reverse engineer, resell, reproduce, or commercially exploit DashPledge technology or proprietary materials.

13. Privacy and Security

Use of DashPledge is also subject to our Privacy Policy.

We use administrative, technical, and organizational measures intended to protect the Services and user information. However, no internet-based service or electronic storage system can guarantee absolute security.

Users are responsible for protecting their account credentials and promptly notifying DashPledge of suspected unauthorized account access.

14. Suspension and Termination

DashPledge may suspend, restrict, disable, or remove an account, fundraiser, transaction capability, or content when reasonably necessary because of:

• A violation of these Terms.
• Suspected fraud or security risks.
• Payment processor requirements.
• Legal or regulatory requirements.
• School or organizational authorization concerns.
• Risk to donors, organizations, users, or DashPledge.

Where appropriate, DashPledge may request additional information before restoring access.

15. Third-Party Services

DashPledge may integrate with third-party services, including payment processors and other technology providers.

DashPledge is not responsible for the availability, performance, policies, content, or independent actions of third-party services.

16. No Tax, Financial, or Legal Advice

DashPledge provides fundraising technology and does not provide tax, accounting, financial, or legal advice.

Organizations, organizers, and donors should consult their own professional advisors regarding tax deductibility, reporting obligations, charitable status, fundraising regulations, or other legal or financial matters.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided “as is” and “as available.”

DashPledge does not guarantee that the Services will always be uninterrupted, error-free, secure, or available, or that any fundraiser will achieve a particular result.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, DashPledge will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to use of the Services.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

19. Indemnification

To the extent permitted by applicable law, organizations and organizers agree to indemnify and hold harmless DashPledge and its officers, employees, and agents from claims, losses, liabilities, and reasonable expenses arising from their unlawful use of the Services, violation of these Terms, infringement of another party's rights, or fundraiser content for which they are responsible.

20. Changes to the Services or Terms

DashPledge may modify or discontinue features of the Services from time to time.

We may also update these Terms. When material changes are made, we may provide notice through the website, platform, email, or another appropriate method.

The updated Terms will identify their effective date. Continued use of DashPledge after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by law.

21. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

22. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

23. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, and any other policies or agreements expressly applicable to a particular DashPledge service, constitute the agreement governing use of the Services.

24. Contact Us

Questions about these Terms may be directed to:

DashPledge LLC
Email: info@dashpledge.com