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How it Works
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Home
How it Works
Start Fundraising
Explore Fundraisers
About Us
Contact Us
Login

How can we help you?

Getting Started

7

What is DashPledge?
How DashPledge Fundraising Works
How to Create a DashPledge Account
How to Join Your School’s Fundraiser
Understanding DashPledge User Roles
How to Find a Fundraiser
How to Get Help with DashPledge

Fundraisers & Campaigns

9

How to Start a Fundraiser with DashPledge
How to Use My Campaigns
How to Use Fundraiser Admin
How to Manage Fundraiser Participants
How the Global Leaderboard Works
How to Use Campaign Settings
How to Track Your Fundraiser’s Progress
How to Share Your Organization’s Fundraiser
Understanding DashPledge Campaign Statuses

Parents & Students

9

How to Claim Your Child on DashPledge
How to Claim Another Child on DashPledge
How to Personalize Your Child’s Fundraiser
How to Share Your Child’s Fundraiser
How to Track Your Child’s Fundraising Progress
How to Log Reading Minutes for Your Child
Understanding Your Child’s Achievements and Rewards
How to Manage Multiple Children in Your Parent Dashboard
What to Do If You Can’t Find or Claim Your Child

Teachers & Classrooms

6

How to Join a DashPledge Fundraiser as a Teacher
How to View and Manage Your Students
How to Log Reading Minutes for Students as a Teacher
How to Track Your Classroom Progress
How DashPledge Classroom Leaderboards Work
Understanding Student Achievements as a Teacher

Donations & Donors

7

How to Make a Donation on DashPledge
Understanding DashPledge Tips and the 0% Platform Fee
How Anonymous Donations Work
How Donor Messages Work
How to Find Your Donation Receipt
What to Do If You Have a Donation Problem
How Donation Refunds Work

Payouts & Stripe

8

How DashPledge Payouts Work
How to Connect Stripe to DashPledge
Understanding Available, Pending, and Paid Out Balances
How to Manage Your Payout Schedule
How to Use Open Stripe
How to Manage Your Payout Bank Account
Understanding Stripe Verification Requirements
Troubleshooting Payout Problems

Accounts & Login

5

How to Sign In to DashPledge
How to Reset Your DashPledge Password
What to Do If You Can’t Access Your Account
What to Do If You Have Duplicate DashPledge Accounts
How to Update Your DashPledge Account Information

Troubleshooting

7

DashPledge Troubleshooting Guide: Start Here
Troubleshooting Student Activity and Progress
Troubleshooting Fundraiser Pages and Sharing Links
Troubleshooting Parent Signup and Child Claiming
Troubleshooting Teacher Signup and Missing Students
Troubleshooting Campaign Setup and Publishing
How to Contact DashPledge Support

Privacy & Security

6

How DashPledge Protects Student and Family Privacy
How to Keep Your DashPledge Account Secure
How DashPledge Protects Donation and Payment Information
Student Photos and Public Fundraiser Visibility
Anonymous Donations and Supporter Privacy
How to Report a Privacy or Security Concern

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Donations & Donors

Donations & Donors

Find answers about making donations, donor information, receipts, payment questions, anonymous giving, refunds, and supporting a fundraiser.

How to Make a Donation on DashPledge
Understanding DashPledge Tips and the 0% Platform Fee
How Anonymous Donations Work
How Donor Messages Work
How to Find Your Donation Receipt
What to Do If You Have a Donation Problem
How Donation Refunds Work

PLATFORM

How It Works › Start Fundraising › Explore Fundraisers ›

PTA Tools COMING SOON ›

About DashPledge ›

0% Platform Fee

DashPledge does not charge a percentage-based platform fee on fundraiser donations.

CAMPAIGNS

Read-a-thon › Move-a-thon › STEM Challenges › Art Challenges › Music Challenges › Custom Campaigns ›

SUPPORT

Help Center NEW › Contact Support › Submit a Ticket › Organizer Resources › Donor Help ›

COMPANY

About Us › Contact Us › Privacy Policy › Terms & Conditions › Refund Policy › Blog ›

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Find step-by-step guides, tutorials, and answers to the most common questions.

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